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Shipping and Returns


Shipping and Returns We take your purchase to any place without having to make any displacement. The delivery time is approximately 3 working days to the Peninsula, 3 working days to the Balearic Islands and 5 working days to the Canary Islands, Ceuta and Melilla, from receipt of the payment by BV Decor, as long as the item is available in stock . The delivery is made by a transport company and the shipping cost depends on the province of delivery.

Before taking it home, we call to confirm the date and address. Any questions you have at your disposal Customer Service, +34 635 633 641.

The user has the possibility to exercise his right of withdrawal on the purchase of products made in THE STORE within fourteen business days according to the calendar of your locality, from the reception of the order at the chosen delivery address. All returns must be authorized by BV Decor. To do this, the customer must request it by phone at +34 635 633 641 or by email to info@bvdecor.com stating the reason and the order number.

Once the return has been accepted by Bv Decor, the amount will be paid by discounting the cost of transport of the return (it is the customer's charge) and in the same way in which the payment was made within a period not exceeding 30 days. . To do this, you must present the invoice and deliver the product (with its original accessories) and the packaging in perfect condition.

We do not accept returns of orders in any BV Decor store, only through the Customer Service telephone number +34 635 633 641 or by email to info@bvdecor.com